Expert-created courses built into service line packages to improve the skills of your clinical staff
Home Health
Skilled Nursing
Rehab Therapy
Hospice & Palliative Care
Advanced Dementia/Memory Care
Wound Care Education
Mental Health and Substance Use Treatment and Care
Intellectual and Developmental Disabilities
Community Health Specific Courses
Onboarding
Obstetrics
Emergency Department
Preview our award-winning course, "A Client's Experience of Trauma-Informed Care"
Relias clinical content is backed by our in-house experts in healthcare and human services
Brooke Brown, RN, BSN, MHA
Vice president of Relias' product management team and an adjunct professor of healthcare IT. Her expertise is in:
- AI governance and oversight in healthcare
- Regulated clinical systems and compliance‑aware design
- Interoperability and healthcare data infrastructure
- Risk management for intelligent systems
- Human‑in‑the‑loop AI and patient safety
- Healthcare IT education
Amanda Gibson, BSN, RN
Nurse, proud member of the Cherokee Nation, and account executive. Her expertise is in:
- Healthcare solutions for American Indians/Alaska Natives
- Critical care
- Emergency medicine
- Perioperative care
- Nursing education
John Harrington, CMI
Vice president of Relias' clinical solutions team. His training is in medicine and visual arts, and he is one of fewer than 400 individuals who holds a board certification in biomedical communications. His expertise is in:
Patient safety and quality
Risk management
Litigation support and demonstrative evidence
TeamSTEPPS training
Maternal health and obstetrics
Acute care
Provider and nursing shortage
Staff satisfaction and retention
Virtual reality
Orthopedics
Neurology
Paul Jaglowski
Partner and co-founder of Relias XM. His expertise is in:
- Healthcare experience management
- Patient-centered innovation
- Experience data and analytics
- Community impact and leadership
- International development
Logan Jamieson, LNHA, MHA
Licensed nursing home administrator and compliance management product specialist. His expertise is in:
- Compliance and regulatory trends in post-acute care
- Operational challenges in senior living
- Technology adoption in healthcare settings
- Quality of care and resident experience
- Workforce support and staff training
- Pediatric palliative and hospice care
- Multi-site healthcare system management
Cara Lunsford, RN
Nurse and vice president of Relias' healthcare policy and clinical solutions team. Her expertise is in:
- Healthcare innovation
- Nursing retention
- Nurse support
- Pediatric oncology
- Home health
- Hospice
- LGBTQ+ issues
Felicia Sadler, MJ, BSN, RN, CPHQ, LSSBB
Nurse and clinical effectiveness consultant. Her expertise is in:
Operational excellence/Baldridge framework
Nurse residency and onboarding programs
Professional and career growth strategies
Transformational and authentic nurse leadership
Nurse satisfaction and resilience
Nurse recruitment and retention
Organization-wide training and program development
Continuous quality improvement
Quality data and analytics
Lean methodologies and principles
Regulatory and accreditation
CMS value-based purchasing models
Lora Sparkman, MHA, BSN, RN
Nurse and clinical effectiveness consultant. Her expertise is in:
Maternal health and mortality
Emergency department
Behavioral health
Healthcare operations
Patient safety and high reliability
Clinical operations and strategy
Virtual reality
Infection prevention and control
Research collaboration and partnerships
Adult learning principles and human factors
Healthcare efficiency and effectiveness
Influencing improvement in healthcare
200+ accrediting bodies review our content, issuing 250+ unique certificates
Browse thought leadership and clinical resources produced by Relias experts
[Blog
**LGBTQ Trauma: Causes, Mental Health Effects, Healing, and Resilience**
Whether your organization specifically serves LGBTQ individuals or not, we all play a role in healing trauma in the LGBTQ community...](https://www.relias.com/blog/increasing-resilience-by-understanding-trauma-in-the-lgbtq-community)
[Blog
**Birthing-Friendly Hospital Designation: What it Is and if It's Right for You**
A new CMS rule included new equity measures, updated policies, and increased payments and the Birthing-Friendly hospital designation...](https://www.relias.com/blog/reducing-maternal-mortality-will-the-birthing-friendly-hospital-designation-help)
[Blog
**The Enemy of Quality: 3 Simple Steps to Reduce Clinical Variation**
To identify opportunities in clinical variation, organizations can work towards taking these 3 simple steps to reduce clinical variation...](https://www.relias.com/blog/3-simple-steps-to-reduce-clinical-variation)
[Blog
**Where You Need to Focus Risk Management in Healthcare**
In any organization, risk management is necessary—however, risk management within the healthcare industry takes on a whole new meaning...](https://www.relias.com/blog/where-you-need-to-focus-risk-management-efforts)
[Blog
**Music Therapy for Dementia: Benefits and How It Helps**
Discover how music therapy for dementia improves memory, mood, and behavior. Learn the science, benefits, and best practices backed by research...](https://www.relias.com/blog/music-therapy-for-dementia)