The growth essentials for ambulatory care settings

From urgent care centers to specialty clinics, outpatient care providers must balance workforce management, patient outcomes, and regulatory compliance with market pressures.

Learning & Compliance Training
Reduce time to productivity for new hires while ensuring consistent training across roles and locations. Improve workforce confidence, retention, and overall readiness from day one.

Policy Management
Centralize policies with version control and tracking while automatically monitoring regulatory changes. Automate distribution, acknowledgments, and maintain audit-ready documentation without added manual work.

Experience Management
Collect real-time feedback from patients and staff to quickly identify and resolve issues. Improve satisfaction, increase 5-star reviews, and attract more patients through better experiences.

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Real results from ambulatory organizations

Scale performance

“Relias gives us the structure we need to stay compliant, boost patient experience scores, and onboard staff more effectively across all five of our sites.”
— Practice Administrator

Save time

“Instead of manually pulling and calculating data, everything is instantly available, allowing me to focus on what the numbers mean and how we can improve.”
— Director, Patient Experience

Increase revenue

“Using Relias XM, we have been able to provide service recovery to dissatisfied patients the same day they were seen, saving us as much as $7,000 on a monthly basis in retained patients.”
— Chief Financial Officer

Ambulatory Solution Bundles: Start with what you need. Scale as you grow.

Relias offers three solution bundles designed to help ambulatory organizations stay compliant, improve performance, and grow with confidence. Each bundle includes learning, policy, and experience tools, so you get everything you need in one solution.

REGULATORY READINESS CORE

Build a strong foundation with required training, policy management, and workforce insights.

  • Regulatory learning library (including HIPAA, infection control, bloodborne pathogens)

Recommended:

  • Policy Pro & Regulation Management: Policy management and audit readiness
  • Employee Experience: Engagement insights and retention support

PERFORMANCE ESSENTIALS

Standardize care delivery and improve patient experience to drive retention and acquisition.

  • Clinical and care learning library (including patient education, chronic care, prescribing) + everything in Regulatory Readiness Core

Recommended:

  • Patient Experience: Real-time feedback and service recovery
  • Reputation Management: Online reviews and patient acquisition

OPERATIONAL EXCELLENCE

Support scalable growth across locations with leadership development and performance insights.

  • Leadership and quality learning library (including care coordination, quality improvement) + everything in Performance Essentials

Recommended:

  • Relias XM Suite: Experience insights for operational improvements
  • Professional Development: Leadership and workforce development

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Get a personalized product demonstration that meets your needs

Discover how Relias can improve operational efficiency.

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Resources to help you grow, streamline, and improve performance

Ambulatory Care Toolkit

Running a high-performing ambulatory organization means balancing growth, staffing, and patient experience while staying compliant and efficient.

Unlock the Ambulatory Care Toolkit for:

  • Quick-read insights to help you stay on top of today’s ambulatory care challenges
  • Actionable takeaways to streamline operations, engage staff, and improve outcomes
  • Targeted guidance built specifically for physician practices, urgent care, and ASCs

Access the toolkit
This toolkit offers practical resources to help you strengthen workforce training, ensure compliance, enhance patient experience, and build your online reputation.
Download now →

Partner spotlight

Read how PartnerMD turns patient feedback into a competitive advantage:

“Experience data is a leading indicator for us. It shows where we need to act before issues ever show up in our operational or business metrics.” – Jack Bretcher, COO, PartnerMD

Testimonials

Hear from other Relias clients.

Success Stories
How Woods Services Eliminated Manual Compliance Reporting While Driving 99% Completion Rates​
Behavioral Health
Woods Services transformed manual compliance tracking and training processes with Relias, improving reporting accuracy, boosting learning engagement, and ...](https://www.relias.com/resource/success-stories/woods-services-culture-learning)

Success Stories
How Aspire Indiana Moved from Manual Tracking to Instant Audit Readiness Across 200+ Job Roles​
Community Health
As Aspire Indiana grew to more than 900 employees, Relias helped streamline compliance, strengthen competency tracking, and maintain audit readiness, all ...](https://www.relias.com/resource/success-stories/aspire-indiana-learning-audit-readiness)

Success Stories
Access Services Sees 84%+ Compliance Rates Over 3 Years, Develops Leadership Program with Relias
Behavioral Health
Access Services streamlined training and built a learning culture with Relias...](https://www.relias.com/resource/success-stories/access-services-improves-processes-culture)

Let’s find the right solution for your organization

Get started quickly with minimal IT lift.

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CE for individual clinicians

Are you an individual clinician looking for continuing education training? Explore our CE courses designed to meet state requirements for ambulatory care teams.

Ambulatory Care Courses for Clinicians](https://reliasacademy.com/rls/store/browse?Ntt=ambulatory&search=submit)

Ambulatory Care Courses for Nurses](https://www.nurse.com/ce/ambulatory-care)

Accredited Wound Care Certification Courses](https://www.wcei.net/)

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